Last Updated: 01 November, 2025

EmergencyRelief.US (“we,” “us,” or “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or interact with our services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information when you:

  • Make a donation

  • Fill out a contact form

  • Subscribe to newsletters

  • Register as a volunteer

  • Sign up for events

  • Request assistance or support

This information may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (processed securely by third-party providers)

  • Any message or details you submit voluntarily

1.2 Automatically Collected Information

When you visit our website, certain data may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on our website

  • Cookies and tracking technologies

This information helps us improve website performance and user experience.

2. How We Use Your Information

We may use collected information to:

  • Process donations securely

  • Respond to your inquiries and messages

  • Provide updates and newsletters

  • Register you for events or volunteer programs

  • Improve website functionality and user experience

  • Maintain internal records and reporting

  • Ensure compliance with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

3. Donor Privacy

We respect the privacy of every donor.
Your personal and donation information:

  • Will never be sold, shared, or traded with other organizations

  • Will only be used to process donations or send donor-related communication

  • Will remain confidential except where disclosure is required by law

Donation payments are processed by trusted, secure third-party providers.
We do not store full credit card information on our servers.

4. Cookies & Tracking Technologies

We may use cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Improve website performance

  • Analyze how visitors interact with our website

You can disable cookies through your browser settings, but some features may not function properly.

5. Sharing Your Information

We may share your information with trusted third-party service providers solely to:

  • Process donations

  • Send newsletters or emails

  • Improve website hosting and security

These providers are prohibited from using your information for any purpose other than providing services on our behalf.

We may also disclose information if required by:

  • Law

  • Court order

  • Government request

  • To protect our legal rights or prevent harm

6. Data Security

We take appropriate measures to protect your personal information, including:

  • Secure SSL encryption

  • Restricted access to personal data

  • Secure payment gateways

  • Regular website monitoring

While we strive to protect your information, no data transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Opt out of email or newsletter communications

  • Disable cookies or tracking technologies

  • Withdraw consent at any time

To request any of these actions, please contact us using the details below.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age.
If we discover that a child’s information has been collected, we will delete it promptly.

9. External Links

Our website may contain links to third-party websites.
We are not responsible for the content or privacy practices of those external sites.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or want to request information, contact us at:

EmergencyRelief.US
📧 Email: info@emergencyrelief.us
📞 Phone: 951-963-0467
📍 Address: 38340 Innovation Ct, Suite E-508, Murrieta, CA 92563